Frequently Asked Questions.
from us to you
Jolof Market imports is a brand owned by Africa Alive LLC
Yes, Africa Alive LLC is owned by a Nigerian brother and sister team – Addie and Dara Ajayi
We welcome people of all backgrounds interested in celebrating the African culture to wear our products. Our founder Moustapha Drame launched Africa Alive LLC with the goal of sharing his rich African heritage with people who love bold African prints and appreciate its origin.
Yes, we allow the return and exchange of unworn and unwashed items if we receive them within 21 days after it was delivered to you. For additional details on returns and exchanges, visit our RETURNS & EXCHANGES page.
We typically ship out all orders within 1-2 business days unless it’s a pre-order. Delivery date depends on your location and shipping method. It can take 4-7 business days within the U.S and 2-4 weeks outside the U.S. For more info about our shipping please visit or SHIPPING & STORE POLICIES page.
Yes, our items typically run true to size. You can view our size chart at the following link. SIZE CHART
We do not currently do custom orders. We currently only sell ready-made clothing listed on our website.
We are always updating our inventory with new styles and occasional may restock sold out items. If you are interested in purchasing an item that’s currently unavailable, please contact us at email@example.com and we will advise you if an item will be restocked or discontinued. If the item will be restocked we’ll provide you with the estimated arrival time frame.
We generally respond within 24 hrs.
Office hours- Monday- Friday, 9am-4pm Central Customer Service is currently not available on Saturdays and Sundays.
Once our limited print items are out of stock, they will not be reproduced. So, make sure to get it before it’s sold out!
We aren’t currently offering wholesale at this time, however, you can email us at firstname.lastname@example.org for bulk pricing.